Shipping & Delivery Policy
Last Updated: October 4, 2026 • Effective Date: January 1, 2026
100% Digital SaaS Delivery Model
Zero Physical Shipping • Instant Cloud Access
StatementConverter (operated by Mohammad Nadim) provides software-as-a-service (SaaS) and digital utility tools for bank statement conversion and tabular financial document processing. Because all services, software tools, and credit packages sold on this website are entirely digital and intangible goods, no physical shipping, handling, packaging, or physical delivery applies.
Instant Digital Delivery
Upon successful payment confirmation via our secure payment gateway (Razorpay), your purchased subscription tier or AI conversion credits are provisioned and credited to your account instantaneously in real-time.
Online Web Delivery Method
Access to the software features and credit balance is delivered directly within your web browser dashboard at getstatementconverter.com/dashboard. No physical disk, dongle, or paper license is shipped.
Electronic Invoice & Receipt
An electronic payment receipt and order confirmation containing your transaction reference ID and billing details is dispatched immediately to your registered email address upon payment completion.
Custom Template Delivery
For Enterprise Bespoke Parser requests, our engineering team maps and deploys your custom coordinate parsing engine to your dashboard within 24 to 48 business hours following PDF sample receipt.
1. Nature of Goods and Services
StatementConverter licenses web-based productivity software and digital processing credits. Services include client-side browser document parsing, OCR table extraction, and spreadsheet export capabilities (Excel .xlsx and CSV formats). All deliverables are transmitted over secure telecommunications and internet channels.
2. Delivery Costs & Shipping Charges
Since delivery takes place 100% electronically through the website interface and encrypted network connections, there are zero shipping fees, zero postal fees, zero customs duties, and zero courier handling surcharges applicable to any transaction anywhere in the world.
3. What to Do in Case of Delivery Delay
In rare circumstances where network disruption or gateway webhook latency prevents your purchased credits or subscription status from refreshing immediately upon payment completion, please take the following steps:
- Log out of your account at StatementConverter and log back in to force an active session token refresh.
- Check your registered email address for the Razorpay transaction confirmation containing your Payment ID (starts with
pay_...). - If your account does not reflect the purchased credits within 15 minutes, forward your payment receipt to our priority support desk at nadimhamza41@gmail.com.
- Our technical support desk will verify the gateway ledger and manually provision your credits within 24 business hours.
4. Geographic Availability & Global Access
Our digital software tools and services are available internationally across India, the United States, the United Kingdom, Canada, Australia, the European Union, the United Arab Emirates, and worldwide. International cardholders can purchase credit packages in Indian Rupee (INR) equivalent, with immediate global access granted upon transaction verification.
Delivery Inquiries & Support Desk
For questions regarding software fulfillment, account provisioning, or invoice generation, contact our support desk:
Merchant: Mohammad Nadim (Operating as StatementConverter)
Support Email: nadimhamza41@gmail.com
Support Phone: +91 9852062833 (Mon–Sat, 9:00 AM – 6:00 PM IST)
Registered Address: Near Gyarahwi Masjid Sarsaiyad Chowk, Shukla Toli Siwan, Bihar - 841226, India